Overview In an attempt to review the integration of an ATA to the Teams SIP Gateway, purchased an AudioCodes MP112 as the simplest and cheapest option. AudioCodes recently released an onbarding guide as a walkthrough but typically there are always hidden assumptions that might stomp the process. Audiocodes ATA MP1xx Teams SIP Gateway Integration Requirements MP1xx Crossover cable Analog endpoint Device Firmware: Microsoft supported firmware - 6.60A.367.[001-005] (at the time of writing) Download firmware directly from AC or download from here (at the time of writing) : MP-11x FXS/FXO 6.

Overview A few things have changed since I wrote on Teams rules to monitor for offline devices. Reference Article In response to the growing importance of real-time call quality monitoring, a set of new rules have been added: Audio quality for in-progress meetings Video quality for in-progress meetings Screen sharing quality for in-progress meetings This service is limited to accounts assigned with a premium license or MTR Pro License, a restriction that presents a challenge for many organizations.

Since my last post, a multitude of events have unfolded. This post will serve as a catalyst to rekindle my professional journey, revisiting all the knowledge I’ve acquired and experiences I’ve had in the realm of unified communications and cloud technologies. The rise of AI brings innovation and rapid changes transforming how we approach and think of work, enhancing our capabilities in our respective fields and learning new areas of expertise.

Introduction When this new feature was released, it was time to dust my old Polycom VVX 500 phone and provision it for Teams basic call functionality. The official Microsoft documentation for all the pre-requisites and supported devices can be found here: https://docs.microsoft.com/en-us/microsoftteams/sip-gateway-plan https://docs.microsoft.com/en-us/microsoftteams/sip-gateway-configure Procedure Enable your custom or global policy to enable SIP devices can be used for calls I went deep dive immediately and ignored a very important step which caused me some wasted time and some troubleshooting efforts.

Introduction Managing phones through Teams Admin Center has been challenging at times especially when staying up to date with firmware and application updates. Part of the challenge is that the phones at time do not register correctly, do not reflect immediate changes, do not appear in the dashboard at times, and fail to update when pushing the update. These challenges can be prevented or minimized by having correct compliance policies, accurate configuration and solid network connectivity.

Request To block an inbound (External PSTN) number. Pre-requisites If applicable Administrator access to the SBC Tenant Teams Administrator Procedure Audiocodes SBC IP to IP Routing The two key settings to determine is the Source Username Pattern ( number to be blocked ) and the destination type and set the destination addressit to 0.0.0.0 Classification This option we have an actual action type to deny this number. Probably the one that will terminate the call faster without going first through all the routing and manipulation rules.